Client Relationship Management

Convert ongoing client contact into relationship management — a potent marketing strategy.

Specially designed for recruitment agencies, the FastTrack SkillsBase and Recruitment Manager software package uniquely integrates all your candidate data, and uses advanced capabilities to search across it. This enables contact with existing and prospective clients to become time-efficient, dynamic and meaningful.

Consider, for instance, the time to be saved by sending bulk e-mails and generating documents automatically; the efficiency of instantly allocating tasks among consultants; and the reassurance of faultlessly tracking all your client contacts.

  • Handle multiple clients, departments or divisions; identify these by industry group.
  • Record multiple contacts, phone numbers, e-mail addresses, URLs, and mail codes.
  • Manage billing, mailing and location addresses.
  • Use the Keyword Library to profile client skills – for standard data entry, and to mix-and-match with Candidates.
  • Record client comments, history, and your notes of conversations, meetings and visits.
  • Flag for warnings and important messages.
  • Maintain client-billing requirements for Payroll Tax and GST status.
  • Automatically generate resumes and single or multiple letters in your own templates, to any individual or merged list for mail or e-mail.
  • Attach and track unlimited documents, of any file format or size.
  • Allocate tasks instantly to consultant ‘To Do’ lists for follow-up.

Contact us for more information on how FastTrack's recruiting software packages can improve your client relationships.